According to Javelin Research, biometric authentication is the most desired authentication method for online and mobile banking. As banks and financial institutions (FIs) increasingly prioritize biometrics, the business and security teams tasked with selecting the right platform will have to evaluate a growing list of requirements – from impact on customer experience, through to time and cost to integrate. Life… Read more

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PSD2 Digital Transaction

Complying with the revised Payment Services Directive (PSD2) is currently a key priority for financial institutions (FIs) in Europe and beyond. In particular, financial institutions need to comply with the requirements related to Strong Customer Authentication and Transaction Risk Analysis. These requirements are outlined in the Regulatory Technical Standards (RTS) for Strong Customer Authentication (SCA) and Common and Secure Communication… Read more

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Adaptive authentication represents the cutting-edge of authentication technology, and Intelligent Adaptive Authentication (IAA) sits at the forefront. It allows financial institutions (FIs) to break the balancing act between mitigating fraud and encouraging growth. Fraud mitigation has traditionally been perceived as a trade-off between security and user experience: If FIs tighten their security measures, they will prevent more fraud – but… Read more

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Julie Conroy

When it comes to fraud, financial institutions (FIs) find themselves trying to address competing priorities. On the one hand, the need for strong authentication and security continues to rise. Fraud and hacking attempts become more sophisticated each year, and new laws and regulations require stronger customer authentication security – potentially adding more friction to the customer experience. However, consumers have… Read more

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