The debate over the relative importance of mobile banking was settled long ago. Mobile banking is already the number one channel for many customers of financial institutions, it is being used by about half of those with a banking relationship, it has grown to become the number two preferred channel overall and will soon become number one, and there is nothing on the horizon that can reverse these trends. Unlike… Read more


Touch ID

Biometrics – specifically the use of fingerprints, iris scans and facial recognition as a means of authentication – increasingly has become an accepted part of daily life. Several governments, including the United States, Canada and United Kingdom, have adopted biometrics, as the technology continues to improve. In 2013, Apple introduced Touch ID, a fingerprint scanning technology embedded in the company’s new (at the time) iPhone 5s. Touch ID signaled the… Read more


Gen Y as the Next Threat Vector

As each new generation becomes more technologically advanced, banks and other service providers need to respond quickly to new expectations, and nowhere is this more apparent than with the generation we often call Gen Y, or the Millennial Generation. Gen Y has raised the bar when it comes to adoption of new technology, and the speed at which we must innovate. For example, they’re much more likely to use mobile… Read more


July 1, 2015 - Theresa Damato
How to enable high-value banking services on mobile

With the potential to create everything from new revenue opportunities, to increased customer acquisition to cost savings, mobile is changing the landscape of banking as we know it. The rollout of foundational mobile services is already yielding tremendous success, and as banks consider implementing more advanced, high-value mobile services, one of the biggest blockers remains the security of their mobile apps. In the traditional model, a customer typically logs in… Read more


Consumer Security Is No Longer One-Size-Fits-All

In the wake of recent high-profile breaches of personal information, a few things have become apparent to consumers as well as information security professionals. Retailers may be just as susceptible to information theft as financial institutions — the impact to consumers is just as damaging, and there is something severely lacking in the way information is transmitted and secured across the financial ecosystem. For some consumers, it’s enough to know… Read more